Information Technology Services

UNM IT Help Desk

If you are having a computer related problem, have a computer related question, or need any type of computer support, please call the UNM IT Help line at 505 277-5757

UNM Arts and Science Help

For problems with setting up a new computer, such as a network issue, you can fill out a UNM Arts and Science IT Help Ticket.

Website Help

To create a new website or update an existing one, please submit a Arts and Sciences Web Support Request.

Computer Policy

The Departmental Computer Policy includes Computer Security, The University Computer Use Policy, General Computer Availability, and Computer Backups


If you run out of paper or toner, please contact the P&A front desk at 505 277-2616. Here is information on connecting your computer or laptop to a PAÍS printer (.pdf version). For the computers on the first floor, you must be connected to the network via a hard line, not wireless. The second and third floor printers can print if you are on LoboWifi. UNM has many printers on campus, including the Centennial Science and Engineering Library near Regener Hall and just north of PAÍS in the Department of Art & Art History building

Wireless Networking

ITS supports the wireless network within our building as a separate virtual network. For information on connecting to the wireless network, please view IT's Wireless Network Connection Instructions.


If you’re using an e-mail program other than Webmail to access your e-mail, you may need to make some minor modifications to allow authentication. Check IT's Modifying Your E-mail Program to Work With Your NetID Account.

Web Hosting

The IT department provides web site space, free of charge, to individuals with a UNM NetID. For information, please view IT's Web Hosting Instructions.

How to Obtain an IP Address

Fill out a Help Desk ticket with UNM IT. Click Make a Request, then Technical Service Request and IP Address Management Request or Domain Name Service

Or you can call 505 277-5757 and the techs will fill out the form for you


First check UNM IT's software download page. Additionally, we can help you get licensed for

  • Labview
  • Logger Pro from Vermier Tech
  • Wolfram's Mathematica
  • MatLab

Linux Research Specialists

CARC staffer Anneliese WardNeed help with Linux-based research? Example tasks include:
  • Assisting researchers with Linux workstation set up and maintenance
  • Installing and managing programs and packages, and licensing
  • Help train researchers on Linux research computing systems and software

Here is an article about their services and what they do.

Submitting a request

You can submit help requests via