Information Technology Services

Contact

Leanne Yanabu
Web Designer
Office: PAÍS 3235
Phone: 505 277-8482
Email: willow@unm.edu


Computer Policy

The Departmental Computer Policy includes Computer Security, The University Computer Use Policy, General Computer Availability, and Computer Backups

Printers

If you run out of paper or toner, please contact the P&A front desk at 505 277-2616. Here is information on connecting your computer or laptop to a PAÍS printer (.pdf version). For the computers on the first floor, you must be connected to the network via a hard line, not wireless. The second and third floor printers can print if you are on LoboWifi. UNM has many printers on campus, including the Centennial Science and Engineering Library near Regener Hall and just north of PAÍS in the Department of Art & Art History building

Help Desk

If you are having a computer related problem, have a computer related question, or need any type of computer support, please call the UNM IT Help line at 505 277-5757 or fill out a College of Arts and Sciences Help Desk ticket

Wireless Networking

ITS supports the wireless network within our building as a separate virtual network. For information on connecting to the wireless network, please view IT's Wireless Network Connection Instructions.

Email

If you’re using an e-mail program other than Webmail to access your e-mail, you may need to make some minor modifications to allow authentication. Check IT's Modifying Your E-mail Program to Work With Your NetID Account.

Web Hosting

The IT department provides web site space, free of charge, to individuals with a UNM NetID. For information, please view IT's Web Hosting Instructions.

How to Obtain an IP Address

Fill out a Help Desk ticket with UNM IT. Click Make a Request, then Technical Service Request and IP Address Management Request or Domain Name Service

Or you can call 505 277-5757 and the techs will fill out the form for you

Software

First check UNM IT's software download page. Additionally, we can help you get licensed for

  • Labview
  • Logger Pro from Vermier Tech
  • Wolfram's Mathematica
  • MatLab

Linux Research Specialists

Need help with Linux-based research? Example tasks include:
  • Assisting researchers with Linux workstation set up and maintenance
  • Installing and managing programs and packages, and licensing
  • Help train researchers on Linux research computing systems and software

Here is an article about their services and what they do.

Weekly Schedule

Here is the availability schedule for our CARC/A&S Linux Research Specialists, Kevin Fotso and Tannor Brown.  They will be in the PAIS building with a base in PAIS 3229 at the following times:

  • Monday 8 am - 5 pm (Tannor)
  • Tuesday 8 am - 5 pm (Kevin)
  • Thursday 8 am - 12 noon (Kevin)
  • Thursday 1 pm - 5 pm (Tannor)
  • Friday is currently a remote workday, and they will be available via email/zoom. Lunch hours are typically 12 noon to 1 pm. 

Submitting a request

Researchers can submit help requests via researchtech@unm.edu. Of course, you are welcome to go and talk to Kevin and Tannor in person.